Let’s see how PT Neo Kosmetika Industri, a trusted cosmetics contract manufacturer with over 20 years of experience, overcame operational inefficiencies with a comprehensive Odoo ERP implementation. Through our 3-month implementation, NKI achieved enhanced data accuracy, streamlined workflows, and data-driven decision-making capabilities.

- Company Name: PT Neo Kosmetika Industri
- Industry: Cosmetic Manufacturing & Contract Production for Cosmetics and Skincare
- Location: Bekasi, Indonesia
- Company Size: Medium-scale manufacturer
Years in Operation: Over 20 years - Time of Implementation: 3 months (August 2024 - October 2024)
- Systems Implemented: Finance, Inventory, Marketing, Manufacturing, PPIC, and Purchasing
At a critical inflection point in their 20-year history, PT Neo Kosmetika Industri (NKI) faced a decisive moment. While their reputation as Indonesia's premier cosmetic contract manufacturer remained strong, behind the scenes a different story was unfolding. This Odoo ERP case study reveals what happens when established manufacturers confront the limitations of outdated systems and embrace digital transformation.
As operations expanded, their existing enterprise resource planning system couldn't keep pace with growing demands. Critical inefficiencies emerged across inventory management, production planning, and financial processes. Without proper system integration, workflows became disconnected, creating a widening gap between departments and making it increasingly difficult to maintain the accuracy and efficiency that had been NKI's hallmark.
To overcome these challenges, NKI partnered with Portcities to implement a fully integrated Odoo ERP system. In just three months, the transformation helped them streamline operations, improve data accuracy, and unlock new growth potential. Here’s our client’s journey of transforming their system to Odoo system!
A Legacy System That No Longer Fit Their Needs Become The Main Challenge
PT Neo Kosmetika Industri (NKI) is a leading contract manufacturer in Indonesia, producing cosmetics and skincare products for various brands. However, as the company expanded, its existing ERP system struggled to keep up.
Their key challenges included:
- Disjointed operations – Lack of integration between departments led to workflow bottlenecks.
- Inaccurate data – Outdated ERP processes resulted in inconsistencies, making decision-making difficult.
- Inefficient processes – Manual workarounds and misaligned system flows slowed down operations.
Recognizing the need for a more efficient and scalable system, NKI turned to Portcities for a comprehensive Odoo enterprise resource planning implementation.
Implementing a Comprehensive Odoo ERP System
Portcities collaborated closely with NKI to ensure a seamless transition to Odoo. The new system provided:
- Integrated Business Processes
Finance, Inventory, Marketing, Manufacturing, PPIC, and Purchasing were streamlined for better interdepartmental coordination.
- Custom Features & Adjustments
NKI now can customize their personalized invoice and sales order templates, modifications to purchase and manufacturing orders, and enhanced delivery order processing.
- Cloud-Based Hosting
Secure and scalable hosting for optimal system performance.
Key Implementation Phases
1. Data Gathering & System Alignment
The critical first step involved collecting data from all departments to ensure a smooth transition. This phase allowed NKI to map out existing workflows and determine necessary system customizations.
2. Customization & User Training
Customizations were made to optimize workflows, and employees were trained to ensure a smooth adoption process.
3. Deployment & Testing
User Acceptance Testing (UAT) was conducted offline, enabling users to gain hands-on experience before the system went live.
The Game-Changing Results of Odoo Implementation
Following the implementation, this Odoo case study reveals how NKI saw rapid improvements in efficiency and data accuracy:
- Enhanced Data Accuracy for Reliable Operations
With Odoo real-time tracking of inventory and financial transactions, NKI now operates with greater precision. The new system eliminates discrepancies, ensuring that every department works with accurate, up-to-date information.
- Optimized Workflows from Order to Payment
By streamlining operations across sales, purchasing, and inventory, Odoo has significantly improved process efficiency. Automated workflows reduce delays, minimize manual intervention, and ensure a seamless transition from order placement to final payment. - Data-Driven Decision-Making with Centralized Insights
Because they have an integrated system now, NKI’s leadership has access to real-time, consolidated data. This visibility allows for more informed decision-making, better resource planning, and improved strategic direction.
Continuous Support for Long-Term Growth
Even after go-live, Portcities continues to support NKI, ensuring the system evolves alongside its growing business needs.
And what does NKI say about the transformation?

"The Odoo implementation has significantly improved our operational efficiency.
With seamless integration across Order to Pay and Purchase to Pay, we now manage data in real time and maintain structured, well-monitored manufacturing processes. It has streamlined our workflows and enhanced overall productivity"
Shandria D • IT Technical at NKI
Ready to Transform Your Business with Odoo?
As this manufacturing ERP case study shows, NKI's journey demonstrates how the right ERP solution can eliminate inefficiencies, enhance operational accuracy, and drive sustainable growth. By replacing outdated systems with a fully integrated Odoo ERP, they have streamlined workflows, improved data reliability, and empowered leadership with real-time insights.
Digital transformation is no longer a luxury—it’s a necessity for businesses looking to scale efficiently in a competitive market. With the right partner, the transition can be seamless and highly rewarding.
Is your company facing similar challenges? Book your consultation now by visiting us at portcities.net/r/contact and start your digital transformation right now!