Run-Odoo Handbook

Run-Odoo Handbook is a comprehensive resource for answering your most frequently asked questions about Run-Odoo. 

We've gathered and addressed the most common inquiries and concerns that users typically have when using the platform, 

providing you with an easy-to-navigate and informative Run-Odoo guide.

About Run-Odoo



Q: What is Run-Odoo?


Run-Odoo is a self-service cloud hosting platform to manage your Odoo server. Instead of building complex infrastructure, you can utilize hosting services backed by Odoo expert support.


With Run-Odoo, meet your pricing requirements. Choose Odoo Enterprise or Community Edition, and pick the performance level that suits your needs. If you are a developer, enter your Git repo branch, and you are all set.


Q: Key features of Run-Odoo 


GitLab Integration - Link your Git repositories and custom add-ons with Run-Odoo for an integrated and smooth Odoo development process.


High-Level Security - The Run-Odoo platform provides top-tier security, including anti-bot measures and DDoS protection, safeguarding your business assets and data from potential threats.


Full end-to-end SSL encryption - Run-Odoo uses full integration and proxy of CloudFlare SSL, ensuring there's no interception or falsification of traffic.


Content Caching Automation - Run-Odoo seamlessly incorporates global CDN and static caching enhancements.


Bots and crawlers protection - Anti-bot filtering cleanses your traffic and prevents the use of server resources and performance on false and non-human requests.


No Access Limit to Dedicated Instances - The Odoo cloud platform provides users with unrestricted access to their dedicated Odoo instances.


Automated Backup - We offer automatic backup to safeguard your files and data for use in case of disaster recovery.


User-friendly Control Panel - Experience an easy-to-use back-office interface that simplifies the management of Odoo instances for users of any skill level.


Q: Benefits of Run-Odoo


Budget-wise for business with 1 - 375 users - It is a budget-friendly solution designed for businesses with a user range of 1 to 375. It is a cost-effective platform for managing your Odoo server without extensive technical knowledge.

Compatible for Odoo Enterprise Odoo Community - Run-Odoo is compatible with both the Enterprise and Community editions of Odoo, offering versatile and comprehensive management solutions regardless of your Odoo version.

0% technical knowledge required - User-friendly platform that requires no technical knowledge, allowing anyone to easily manage their Odoo server.

Odoo is up and running in up to 30 minutes - Run-Odoo lets you have your Odoo server up and running in up to 30 minutes, providing a quick and efficient setup process.

Ready for business users worldwide - Run-Odoo is a platform designed with global accessibility in mind. It can be utilized by businesses of all sizes, from different sectors, and from any geographical location.

99.99% uptime SLA guarantee - 99.99% uptime Service Level Agreement (SLA), ensuring that your server remains online and accessible almost all the time. This impressive uptime guarantee is backed by a defined support scope, giving you the assistance and resources you need to resolve any potential issues promptly.


Q: What is the hosting capacity of Run-Odoo?


The Value Plan allows you to host an Odoo system for up to 60 users. The Performance Plan, on the other hand, offers a higher capacity, accommodating up to 375 users for your Odoo system.

Get started guideline



Q: How to sign up


Visit https://console.run-odoo.com/register to register. After that, select the Odoo version, choose the region where you want your hosting to be located, select the number of users you need, set your domain, and connect your git repositories. After these steps, you are all set.


Q: Hosting environment options


Three hosting environments are available: Development, Staging, and Production.


Q: Cloud infrastructure options


Run-Odoo always utilizes dedicated cloud infrastructure.


Q: Datacenter options


We operate data centers in 34 cities throughout North America, Europe, Asia, and Australia. For lower latency, select the center closest to your location.


Cloud Hosting Datacenters

Q: Odoo editions and versions available


Both the Enterprise and Community editions of Odoo can be hosted with Odoo versions ranging from version 13 to version 17.


Q: Cloud Service options


We offer two cloud infrastructure options: 


  • AWS infrastructure: is built for flexibility and scalability, making it ideal for mid-sized to large enterprises. Its global network of data centers spans multiple regions and availability zones.
  • DigitalOcean infrastructure: is recognized for its simplicity and ease of use, catering to small - to medium-sized businesses. It has fewer data centers and regions to offer availability zones.

Billing and purchase options



Q: Plan offers


We offer two plans, the Value Plan and the Performance Plan, at fixed prices.


  • The Value Plan is budget-friendly, focusing on getting the most out of Run-Odoo for an affordable monthly price.
  • The Performance Plan emphasizes achieving the highest performance possible at a slightly higher cost. Depending on your business needs, you can choose monthly or yearly plans.


See the plans at https://run-odoo.com/pricing


Q: What is the difference between a Value plan and a Performance plan?


The main differences lie in the cloud hosting infrastructure and capabilities, such as memory, CPU, SSD, etc. The Value plan is suitable for running the Odoo system with few users. Meanwhile, the Performance plan is for businesses with hundreds of users using the system..


Q: How is cloud hosting priced?


Our cloud hosting is priced based on resource usage, bandwidth, the number of Odoo users, and additional services like backups and security features. We offer different subscription-based cloud hosting plans starting at US$22.


See the prices at https://run-odoo.com/pricing


Q: Payment method


We accept major credit cards, PayPal, and other secure payment methods for your convenience. Our payment processing system is designed to ensure the security of your transactions.